​Privacy policy

LIVINGENCE STORE(hereinafter refereed to as "this shop")has established personal information protection policy so as to company with the law on the protection of personal information and other guidelines regarding the headline of personal information acquired by the Company.

 

This privacy policy applies only to this shop.

 

About personal information

Personal information refers o personal information stipulated in the Personal Information Protection Law.

​Specifically, it is information about a living individual that can identify a specific individual by the name, date of birth, contact information, or other description contained in the information, and is specified by collating with other information.

It refers to something that will be able to identify an individual.

 

How to collect personal information

At this shop, we may ask for the following personal information when customers purchase products or make inquiries.

  • Name

  • Birthday

  • Address

  • Phone number

  • Mail address

  • Password

  • Bank account, Credit number etc.

  • Transaction history with this shop and its contents

 

When collecting personal information, we will specify the purpose of use and use legal and fair means.

 

Purpose of use of personal information

​The purpose of using the personal  information entrusted us by our shop is as follows.

  • Confirmation and inquiry of your order

  • Confirmation and inquiry of product shipment

  • Responding to inquiries

  • ​Sending direct mainland materials related to products

Change of purpose of use

​This shop may change the purpose of use of personal information only when the purpose of use is related to the purpose before the change. When there is a change, we will notify the customer about the purpose and details of the change, or announce it on our shop.

 

Prohibition of providing personal information to third parties

​At this shop, we will propel manage the personal information entrusted to us by our customers, and will not disclose personal information to third parties expect in the following cases.

 

  1. With the consent of the person

  2. When it is necessary for the protection of human life, body or property and it is difficult to obtain the consent of the person.

  3. ​When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the individual.

  4. When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by law and regulations, and with the consent of the person concerned When there is a risk of interfering with the performance of

Disclosure of personal information

When a customer requests disclosure of personal information, our shop will confirm the identity of the customer and respond promptly. However, this does not apply if the disclosure falls under any of the following. In addition, if we decide not to disclose it, we will notify you to that effect without delay.

  1. When there is a risk of harming the life, body, property or other right and  interests of the person or a third party.

  2. When there is a risk of significant hindrance to the proper implementation of our business.

  3. When it violates other laws and regulations. 

 

前項の定めにかかわらず、履歴情報及び特製情報などの個人情報以外の情報については、原則として開示いたしません。

 

個人情報の訂正、削除

お客様は、当社のお預かりする自己の個人情報が誤った情報である場合には、当社に対して個人情報の訂正、追加または削除を請求することができます。下記の第十条、お問い合わせ先よりお知らせ下さい。

当ショップは、お客様から前項の請求を受けてその請求に応じる必要があると判断した場合には、当該個人情報の訂正を行います。また、訂正等を行なった場合、もしくは訂正等を行わない旨の決定をした場合は、これをお客様に通知いたします。

 

個人情報の安全対策

当ショップは、お客様の個人情報を正確かつ最新の状態に保ち、個人情報への不正アクセス・紛失・破損・改ざん・漏洩などを防止するため、セキュリティに万全の対策を講じております。

 

法令や規範の遵守と見直し

当ショップは、保有する個人情報に関して、日本の法令その他規範を遵守するとともに、本ポリシー内容を適宜見直し、その改善に努めます。また、変更を行う際は、当ページへの変更をもって公表とさせていただきます。

 

お問い合わせ先

本ポリシーに関するお問い合せは、下記の窓口までお願いいたします。

 

株式会社サンズ インテリア事業部New Classic

LIVINGENCE STORE

個人情報保護管理責任者:Nanako Doi

Customer Service:livingencestore@s-suns.co.jp