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​Privacy policy

LIVINGENCE STORE(hereinafter refereed to as "this shop")has established personal information protection policy so as to company with the law on the protection of personal information and other guidelines regarding the headline of personal information acquired by the Company.


This privacy policy applies only to this shop.


About personal information

Personal information refers o personal information stipulated in the Personal Information Protection Law.

​Specifically, it is information about a living individual that can identify a specific individual by the name, date of birth, contact information, or other description contained in the information, and is specified by collating with other information.

It refers to something that will be able to identify an individual.


How to collect personal information

At this shop, we may ask for the following personal information when customers purchase products or make inquiries.

  • Name

  • Birthday

  • Address

  • Phone number

  • Mail address

  • Password

  • Bank account, Credit number etc.

  • Transaction history with this shop and its contents


When collecting personal information, we will specify the purpose of use and use legal and fair means.


Purpose of use of personal information

​The purpose of using the personal  information entrusted us by our shop is as follows.

  • Confirmation and inquiry of your order

  • Confirmation and inquiry of product shipment

  • Responding to inquiries

  • ​Sending direct mainland materials related to products

Change of purpose of use

​This shop may change the purpose of use of personal information only when the purpose of use is related to the purpose before the change. When there is a change, we will notify the customer about the purpose and details of the change, or announce it on our shop.


Prohibition of providing personal information to third parties

​At this shop, we will propel manage the personal information entrusted to us by our customers, and will not disclose personal information to third parties expect in the following cases.


  1. With the consent of the person

  2. When it is necessary for the protection of human life, body or property and it is difficult to obtain the consent of the person.

  3. ​When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the individual.

  4. When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by law and regulations, and with the consent of the person concerned When there is a risk of interfering with the performance of

Disclosure of personal information

When a customer requests disclosure of personal information, our shop will confirm the identity of the customer and respond promptly. However, this does not apply if the disclosure falls under any of the following. In addition, if we decide not to disclose it, we will notify you to that effect without delay.

  1. When there is a risk of harming the life, body, property or other right and  interests of the person or a third party.

  2. When there is a risk of significant hindrance to the proper implementation of our business.

  3. When it violates other laws and regulations. 

















株式会社サンズ インテリア事業部New Classic


個人情報保護管理責任者:Nanako Doi


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